Have you noticed:

You turn on the faucet, and nothing happens.

You suddenly have no running water or very low pressure, anywhere in the house.

- Check the circuit breaker, pressure gauge, and listen for pump operation.

- Ask: Has there been recent heavy rain, construction, or power outages?

What it means: Your pump may have failed, the pressure switch could be faulty, or the well could be dry. If there’s no pressure showing, call us right away, we offer emergency service.

Have you noticed:

Your shower feels weaker than usual.
You can’t run two faucets at once without losing pressure.

- Check if this is happening in one area or throughout the home.
- Note whether the pump is cycling on/off quickly.

- Change sediment filter

What it means: It could be a pressure tank issue, clogged pipe, or your system may benefit from a constant pressure upgrade. Low pressure often means your system is straining to keep up. If you have a whole-house filtration system, check if your filter needs to be replaced.

Need service? Click to call 845-225-7565

Have you noticed:

Your water looks yellow, brown, or red.
You notice staining in sinks or bathtubs after running water.

- Check out our Water Color Guide for what the tint could mean.
- Take a photo and let the water run for 10–15 minutes to see if it clears up.

What it means: Iron, manganese, or sediment are common causes. Brown water often means disturbed well sediment or rusty plumbing. Red = iron, Yellow = tannins or organics.

Call now for free and home water testing iron hardness pH

Need service? Click to call 845-225-7565

Have you noticed:

You’re scrubbing orange or black rings around fixtures.

Your white laundry is turning yellowish or reddish.

- Look for stains around the tub, sink, toilet bowl, and washer drum.

- Check for scale buildup on faucets.

What it means: Orange/red stains = iron. Black = manganese. White crusty buildup = hard water. These issues can be resolved with filtration or softening systems.

Need service? Click to call 845-225-7565

Have you noticed:

You see gritty particles in your sink or tub.

Your faucet aerators keep clogging.

- Fill a clear glass with water and let it sit—check for settling particles.

- Remove and inspect an aerator for sand or grit.

What it means: This could indicate well screen damage, old plumbing, or the need for a sediment filter. Sediment can wear down plumbing and appliances if untreated. OFP offers a variety of sediment filter options from whole house cartridge features that you can change yourself, to backwashing media filters that are self cleaning.

Need service? Click to call 845-225-7565

Have you noticed:

You noticed the well cap is loose, cracked, or missing.

You see insects or debris inside your well head.

- Inspect the top of the well casing—there should be a sealed sanitary cap.

- Look for rust, gaps, or water pooling around the casing.

What it means: A broken or missing cap is a contamination risk. Rain, bugs, and bacteria can enter your well. We recommend a sealed, code-compliant cap for safety. Text a photo of your water cap to 845-225-7565

Have you noticed:

It smells like rotten eggs or metal.

You notice the smell most when running hot water.

- Smell the water in cold and hot taps separately.

- Check if it’s only in one faucet or the whole home.

What it means: Sulfur (rotten egg smell) is caused by hydrogen sulfide. Metallic smells = iron or manganese. Can be treated with filtration or oxidation systems.

Need service? Click to call 845-225-7565

Have you noticed:

You’ve stopped drinking from the tap because of taste.

It tastes salty, bitter, or metallic.

- Taste both hot and cold water.

- Ask: Has the system recently been serviced or flushed?

What it means: Salty = high sodium or chloride. Metallic = iron or copper. Bitter = high pH. Tastes may indicate minerals, old pipes, or treatment system issues. Call us today to book a free, basic in-home water test.

Need service? Click to call 845-225-7565

Have you noticed:

Water flow is strong, then suddenly weak.
Pulsating or inconsistent pressure when running taps.

- Listen for clicking or rapid cycling from your pump or pressure switch.

- Watch your pressure gauge during use.

What it means: This usually points to a waterlogged pressure tank or switch issue. In some cases, it could be a clog or suction issue in the line. Well pump manufacturers recommend at least one minute of run time during a normal tank cycle. Call today to book a service call.

Need service? Click to call 845-225-7565

Have you noticed:

Your UV light is beeping or has a red indicator.
You’re not sure if the light is working at all.

- Check the system display or indicator lights.

- Look for a warning label or expired lamp sticker.

What it means: UV lights need yearly replacement and cleaning. A faulty system may leave you vulnerable to bacteria or viruses in well water.

Need service? Click to call 845-225-7565

Have you noticed:

Water comes out with a burst of air, then flows normally.

You hear gurgling when using water.

- Check if this happens at all fixtures or just one.

- Look at your pressure gauge for fluctuations.

What it means: Air in the lines often means your well is pulling air due to low water levels, a faulty pump, or leaking water line. It’s best to have it inspected.

Need service? Click to call 845-225-7565